A&T NexusA&T NexusContact Us

Home Health Care Operations

"From billing and staffing to lead generation and client acquisition - we handle your entire backend operations."

Build Your Dedicated Ops Team

Backend Operations Coverage

Specialized operational support for home care and home health agencies across billing, staffing, compliance, and growth.

01

VA Billing & Authorization

VA Billing & Authorization Management Services

Ensure accurate VA reimbursement workflows through authorization control, claim tracking, and eligibility assurance.

  • VA Billing (Veteran Affairs)
  • VA Authorization Entry & Management
  • Claims Submission & Follow-Ups
  • Eligibility Verification

Software Stack

Optum Community Care Network (CCN)

02

Revenue Cycle Management (RCM)

Revenue Cycle Management Services for Home Health Cash Flow

Stabilize cash flow with insurance validation, clean claims processing, and denial recovery workflows.

  • Insurance Verification (Medicaid, Medicare, Private Pay)
  • Claims Processing & Tracking
  • Denials & Appeals Management
  • Payment Posting

Software Stack

Kinnser(Wellsky), Waystar, Optum, Quickbooks

03

Care Coordination & Patient Management

Care Coordination & Patient Lifecycle Management

Strengthen continuity of care through organized intake, care planning support, and communication workflows.

  • Patient Intake & Admissions
  • Care Plan Coordination
  • Family Communication
  • Visit Documentation Support

Software Stack

Wellsky, Verveware

04

Scheduling & Staffing Operations

Scheduling & Staffing Operations Optimization

Improve workforce utilization with intelligent scheduling, shift balancing, and attendance visibility.

  • Caregiver Scheduling & Shift Management
  • Open Shift Coverage
  • Staff Allocation Optimization
  • Attendance Tracking

Software Stack

ClearCare(Wellsky), Verveware

05

HR & Caregiver Recruitment

Healthcare Staffing & Caregiver Recruitment Services

Build stronger care teams with targeted sourcing, candidate qualification, and credential-ready hiring workflows.

  • Caregiver Sourcing (CNAs, HHAs, RNs, LPNs)
  • Screening & Shortlisting
  • Interview Coordination
  • Credential Verification

Software Stack

Apploi, Indeed, Linkedin, Ziprecruiter, Custom built Hr system trackers

06

Onboarding, Orientation & Training

Onboarding, Orientation & Compliance Training Operations

Launch new hires faster with standardized onboarding, policy training, and documentation governance.

  • New Hire Onboarding
  • Orientation Programs
  • Compliance Training
  • Documentation Handling

Software Stack

Apploi, Zoom, Caregiverlist, MS365 office stack

07

Compliance & Documentation Support

Compliance Documentation & Audit Readiness Support

Maintain clean records, policy governance, and audit-prepared documentation for agency-level compliance.

  • Client & Caregiver Files
  • Audit Preparation
  • Policy & Procedure Documentation
  • State Compliance Support

Software Stack

Googledrive, Sharepoint, Onedrive, Wellsky

08

Lead Generation & Client Acquisition

Healthcare Lead Generation & Client Acquisition Services

Scale referral and acquisition pipelines using targeted outreach, list intelligence, and CRM-driven lifecycle management.

  • B2B Lead Generation (Hospitals, Physicians, Facilities)
  • Prospect List Building
  • Email Outreach Campaigns
  • CRM Pipeline Management

Software Stack

Apollo, Gmaps, Hubspot, Zoho, Go high level

09

Outbound Calling & Appointment Setting

Outbound Calling & Appointment Setting for Care Intake

Increase conversion velocity through structured calling workflows, lead qualification, and appointment optimization.

  • Cold Calling & Follow-Ups
  • Lead Qualification
  • Appointment Booking
  • Script Optimization

Software Stack

RingCentral, Openphone, Googlevoice

10

Operations Management

End-to-End Operations Management & Performance Reporting

Coordinate daily execution with cross-functional collaboration, admin support, and KPI-based reporting.

  • Daily Operations Handling
  • Internal Coordination
  • Reporting & Performance Tracking
  • Admin Support

Software Stack

Ms Teams, Slack

Why Choose Us Over Full-Time Employees

Hiring Full-Time Staff

  • High salary costs (salary + benefits + taxes)
  • Time-consuming hiring & training
  • Limited skillset per employee
  • Risk of turnover & absenteeism
  • Requires office space & infrastructure
  • Slower scalability

Hiring A&T Nexus (Us)

  • One team replaces multiple hires (billing + HR + admin + calling)
  • No hiring, training, or management burden
  • Pay only for work delivered (cost-efficient)
  • Trained professionals already experienced in home care systems
  • Scalable instantly (add or reduce workload anytime)
  • Fully remote, ready-to-go operations team
  • Familiar with industry tools (WellSky, Apploi, AxisCare, etc.)

Simple Comparison

In-House Office Admin

Hourly Loaded Cost

$28 - $35

Health/Benefit Burden

$5,000+ /yr

Office/Tech Overhead

$3,000+ /yr

Onboarding Time

4-6 Weeks

Weekend On-Calls

Extra hourly pay and benefits

Annual Impact

$65k - $75k

A&T Nexus Dedicated Staff

Hourly Loaded Cost

Starts at $17

Health/Benefit Burden

$0 (Included)

Office/Tech Overhead

$0 (Included)

Onboarding Time

Instant Execution

Weekend On-Calls

24/7 on-call service at a much more affordable rate

Annual Impact

Over 50%

Stop Hiring. Start Scaling.

Instead of hiring multiple full-time employees, you get an entire operations team that already understands home care systems, billing workflows, recruitment, and client acquisition—all under one roof.

Start With Dedicated Ops